Expand Tips from the Experts: Five Tips for Enhancing Your Outdoor Display

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Bill Hetzel, Expand Account Executive, bill.hetzel@exandmedia.com

Hi, my name is Bill Hetzel and I am an Expand Account Executive for the upper Midwest region.

I hope you had a chance to read my first tip about Features and Benefits of the Expand GrandFabric.

Today I’d like to talk about how Expand can help your clients with their outdoor brand activations with my five easy tips!

Feel free to contact me at (203) 685-9006 or bill.hetzel@expandmedia.com.


Tips for Enhancing Your Outdoor Booth or Display
Here in Traverse City, summer has arrived! Many of my agencies and dealers support Outdoor Events and they often ask me questions about exhibiting at an outdoor venue.

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I have developed 5 helpful tips for enhancing your outdoor booth or display…

1. Make sure the outdoor setup is sturdy and reusable
When people are exhibiting at an outdoor event, it’s important that they have a display with solid construction – No plastic of course. Do your brands ask you for cheap, weak, outdoor stands like you see in front of fast food?  I don’t think so!

Displays for outdoor events need to be able to stand up to wear and tear from wind, rain and any other harsh weather conditions. It’s important to understand the wind range that the product can withstand and use displays that contain broad bases or heavy base plates that will keep the display in place in any extreme weather condition.

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Expand offers a full line of outdoor displays that stand up to summer weather conditions >>

2. Don’t overwhelm your audience with too much text or too many images
The outdoor displays that stand out the most are ones that have very bright, colorful layouts with minimal text. Remind your clients to use a lot of images and have very little white space. Let them know that fewer text is better and that it’s important to use a large, easy-to-read font that can be seen from an appropriate viewing distance.

The same goes for graphics. It’s great to use images to make a display “pop”, but your clients may want to stick to no more than three images to avoid overwhelming people. Below is an Expand GrandFabric Outdoor that was used at the Sturgis Motorcycle Rally. The image is clear and uncluttered and there is a minimal amount of text, which is viewable from 10 feet away:

3. Use products that are easy to set up and dismantle 
Exhibiting at an outdoor event in the summer can be exhausting in the hot weather. The last thing that most crews want to do at the end of a long, hot summer day is to spend an extra two hours taking down the display while sweating in the heat. With Expand products, you can pop up, take down and roll away your outdoor event presentation in less than 30 minutes!

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4. Get Creative to Save Money 
Sometimes your client’s budget dictates what they are able to buy. Fortunately, there are a lot of outdoor event displays that are geared toward cost-conscious customers, such as Expand’s economy line. Our outdoor Promo Products and Retractable Banner Stands can be a great and very cost-effective marketing tool when attending an outdoor event on a budget.

Click here to view our Economy Line >> 

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 5. Know the Rules for your Outdoor Event 
Every event has different rules for exhibitors and an outdoor event may have very different space requirements, variance height options for outdoor booths, electrical requirements, etc. than the indoor events you are used to exhibiting at. Make sure to be aware of show exhibit guidelines and regulations. You don’t want to get to the event and find out that you broke a rule and are not allowed to exhibit!


I’ve been with Expand for over 10 years and we’ve always lead the way in quality outdoor brand activation. When it comes right down to it, your clients expect a repeatable event experience and Expand Outdoor Displays are still being used today from their inception over 10 years ago!

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Expand Tips from the Experts: Understanding & Delivering on Your Client’s Requirements

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Andre Sao, Expand Account Executive,  andre.sao@expandmedia.com 

Hi, my name is Andre Sao and I’m the Expand Account Executive for the Mid-Atlantic.

In our industry, partnering with your clients to truly understand their requirements, and then being flexible enough to deliver on those requirements makes the difference between success and failure.

Read my post about understanding your client’s requirements. To further explore where Expand can partner with you, please contact me at 203-870-2043.


Understanding & Delivering on Your Client’s Requirements 

1. Start with a detailed brief
It sounds so intuitive to start with a detailed brief, but all too often these simple qualifying questions are assumed, which leads to proposing soludetailed_brieftions that are not fit for what the client is really looking for.

Ask them the following questions to figure out exactly what their specific needs are:

  • What are they trying to achieve?
  • How will they measure success?
  • What is their plan and time frame?
  • What is the budget?

From here, honing in on exact requirements is much simpler, and ensures that your proposal lands on the mark.

2. Explore Options
Tendering projects doesn’t have to be a pain! With the brief in hand, it’s time for product selection and reaching out to suppliers. Depending on the project, you may have products in mind already, but don’t shy away from asking trusted suppliers if they have any other suggestions. New products come on the market constantly.

For example, the Expand GrandFabric system can achieve and often improve on many of the design features of traditional SEG systems, at a fraction of the price.

Once options are set, it’s important to present them back to the client – and a picture is worth 1,000 words! One of the easiest ways to show your clients different options is using the Expand DisplayBuilder, a free, 3-dimensional brandable rendering tool that can help your client go from on the fence to purchasing decision in minutes.

This unique tool creates the layout for your customer’s display, so they can visualize what you are offering. Expand also offers a full library of product pictures and other tools to help with these projects. If you’d like a step-by-step run through of these visual reseller solutions, please reach out to my colleague, Susan at susan.volovski@expandmedia.com.

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At Expand, we offer a select product range and pride ourselves on offering the best quality and value for each budget. From campaign retractables to backlit SEG booths, to sourcing vetted products through Expand’s own network– we are confident that we can offer you a solution that will suit your clients’ needs, and be a great asset to your team!

3. Deliver on the project
We’ve all been there: designs and artwork submitted, purchase orders in place, deadlines looming- and then those unfortunate holdups happen. Minimizing these instances, and dealing with them effectively is when choosing suppliers of high-quality products, and outstanding customer service pays off.

Expand offers a Limited Lifetime Warranty. As an Expand customer, you’ll have a single point of contact who will manage your project from order stage through to delivery. If something comes up, we create solutions.

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Remember, taking the time to completely understand the brief is very important and well worth it. By gathering this information, we can help them determine their best fit and ensure a successful event!

Partner with Expand and we’ll make you look good!

Click here for More Expand Tips from the Experts >>


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Reseller Tip #7: Re-branding Expand Sales Sheets

We hope you had a chance to read our most recent reseller tips about embedding Expand videos and embedding Expand brochures!

Today’s helpful tip for our resellers is about how to re-brand Expand’s product sales sheets with your own company logo and contact information.

Read below to learn how…


Tip #7: How to Re-brand Expand Sales Sheets

We have a full collection of Expand Product Sales Sheets available via the Expand Image Bank. Click here to register for access to our Image Bank.

Then follow these instructions to re-brand the sales sheets with your information: 

1. Find which Product Sales Sheet you’d like to re-brand, click download and open the file in Adobe Acrobat (or any pdf reader)

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2. Click on “View”, then scroll down and click “Tools”

3. Click “Edit Text & Images”

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4. After you click “Edit PDF”, you will see bounding boxes around the pictures & text. Scroll down to “Your Name”.

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5. Put the curser inside the box.

6. Hit the backspace button to delete the words “Your name”, then type your name in the box.

7. Repeat step 6 with “Your Phone” and “Your Email”.

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8. Select the bounding box around “Your Logotype”.

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9.  Right click and select “Replace Image”. 

10. Find a High-Res version of your logo and place it in the sampler spot. Make sure that the logo you insert is the same size as the X in the Expand logo.

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11. To make sure you have rebranded our materials correctly, please reference our Expand Graphic Manual here. You can also contact Expand and ask to speak with the Marketing Department for assistance.

If you have any questions, please contact us at us@expandmedia.com.


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Expand Tips from the Experts – Joe Dunn

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Joe Dunn, Expand Account Executive,  joe.dunn@expandmedia.com

Hi, my name is Joe Dunn and I’m an Account Executive at Expand.

Portable event displays can be very abstract for people who don’t use them on a day-to-day basis. Expand provides our resellers with easy-to-use tools that help customers get a good understanding of our displays before making a decision.

Read my post about using Expand’s effective marketing tools to help your customers visualize before they buy.


Marketing Strategies to Increase Sales: Help Customers Visualize Before They Buy

Have you ever had customers who were on the fence about making a purchasing decision because they were not 100% sure what they are getting? That’s why it’s very important for your customers to be able to visualize their display before they buy.

We offer many helpful tools that enable your customers to see exactly what their display will look like…

DisplayBuilder: 
Expand’s unique DisplayBuilder tool provides 3-D renderings of our displays that you can fit your client’s logos to. This free rendering tool enables you to envision the layout for your customer’s pop-up display, trade show booth, or mobile marketing event so they can visualize what you’re offering. The customer can move around the display and see it from all angles right on their computer.

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*Click here to learn more about the Display Builder

Marketing Materials:
Expand has in-depth brochures for all displays, that will help customers get a better understanding of dimensions, application, and advantages of each model.

You can also access ready-made kits of how for 10′ or 20′ booths. These kits provide some examples of how to use Expand products in different configurations for your event. A simple way to find a fast solution!

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Look at the Expand Kits to help your customers visualize their display in a certain configuration.

Expand Image Bank:
We provide our resellers with real pictures of our displays from past projects. Customers can see how other companies have used our displays. All registered resellers can fill click on the Reseller Tools tab on the top of the Expand website and fill out the online form to receive access to our new Image Gallery on Box.com, where you will be able to access all of these images.

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Click here to fill out the online form & access the Image Bank

Use these visualization tools to increase sales by going from sales inquiry to visualizing solutions within minutes!

Account Executives:
Additionally, remember that all Expand resellers have access to their local Account Executive. Our Expand Account executives are extremely knowledgeable about our products and can help with whatever you will need to get your client set up with a great looking, quality display. Contact them today!

Click here to find the Expand Account Executive in your area >>

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All of these visual reseller solutions are available on the Expand website. Most of them are located under the “Quick Links” tab on the left side of the website.

If you would like a step-by-step run through of each of these quick links, please contact my colleague, Susan Volovski at susan.volovski@expandmedia.com and she will set up an online tutorial with you.


I hope you found this information helpful. Click here for additional Tips on our Blog!

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Reseller Tip #6: Embedding Expand Videos

We hope you had a chance to read our most recent reseller tip about embedding Expand brochures…and our other Expand Reseller Tips!

Today’s helpful tip is about embedding Expand videos from the Expand reseller site.

Read below to learn how to embed Expand videos into your own website…


Tip #6: How to Embed Expand Videos

We have a wide collection of Expand product videos. Do you need an easy way to show your customers the Expand products that you sell without directing them to us? Just embed our Expand videos into your own website using the simple steps below:

1.Go to http://www.expandmedia.com/usdealers -OR- www.qualitybannerstands.com.

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2. Click on Expand Portable Displays

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You’ll be taken to a screen that looks like this:

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3. Click on Expand Videos

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4. After you click on Expand Videos, scroll through until you find the video that you want to embed.

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5. At the bottom of the video, you’ll see a play button and some other control buttons. Hover over them with you mouse, and click on the one that says Share Control. (The button looks like a square with an arrow.)

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6. Once you click the Share Control button, you will see a pop-up that allows you to either copy the embed code or embed it into your Twitter, LinkedIn or Facebook account.   

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7. If you click on the one that says Embed, it will say Embed code is now in your clipboard!

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8. Then simply go to your website and paste the code! 

You can also change the size of the video. When you copy the code into your website, it puts it into an iframe. You can click inside of the iframe to change the height and width of the video if you choose. Just place your curser where it says width and enter the width you want, then put your curser where it says height and enter the height that you want.

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If you want to also publish it to your social media pages, make sure you are logged into your social media account and click on the embed button and choose the Twitter, LinkedIn or Facebook option. Then just click Tweet, Share, or Post to Facebook.

We hope that embedding the videos is helpful for you. If you have any questions, please contact us at us@expandmedia.com.


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Expand Tips from the Experts – Paul Filart

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Paul Filart, Expand Account Executive, paul.filart@expandmedia.com

Hi, my name is Paul Filart and I’m the Expand Account Executive for the Pacific Northwest.

In our line of work in sales and marketing, credibility is everything. Read my post about how the success of a sales professional is hinged on credibility and the importance of selling products that are trustworthy, reliable and dependable.

If you have any questions, please feel free to contact me. I can be reached at paul.filart@expandmedia.com or (203) 870-2029.


Credibly in Sales and Marketing

Why is credibility so important? Stephen Denny sums it up nicely for me in his book Killing Giants:

“Trust is built on credibility, and credibility comes from acting in other’s interests before your own.”

It all Starts with Credibility
The root word of credibility is “cred”, which means, “to believe”. I communicate my belief in a product, and it inspires the same feeling in my clients. The key to this “cred” is integrity. A person of integrity is someone who does what he or she says and says what he or she means. When a meeting is set, this person is there at the right time. When he says he’ll get back to you, he’ll get back to you. When he commits to a project due date, he does everything in his control to meet that due date.

It’s all about Them
Credibility doesn’t happen overnight. It’s something that I have to earn; and it takes time, patience, and consistency to build. It takes discipline in follow-up and follow-through to establish it.  It comes from a combination of factors – an excellent product, an established company, outstanding customer service, and by faithfully representing my client’s needs and earning a reputation for being “customer/client first”. It’s not just about selling a product but actually taking time to find out more about the need. It means working on weekends. Sometimes it means coordinating with production even before that first cup of coffee! Oftentimes, for me, it involves making several pit stops during a 3 hour drive to answer a client’s question. A fast response time goes a long way.

Trust is Gained. Loyalty is returned.
While the “vetting” process is sometimes lengthy, good clients are always worth it. I stay the course and once I’ve earned their trust, I’m no longer just a sales person but have become a partner. Partners who know that their interests are of utmost importance don’t hesitate to reach out when they have a need. They understand that I’ve got their back, and that I’m here for the long haul. Even when things aren’t always perfect or don’t go as planned, they continue to choose me… choose us.

Visit our website to learn about Expand’s high quality products >>

Download our Product Brochure >>

Click here to contact your Expand’s Account Representative >>

I hope that you found this tip helpful for gaining credibility with your own clients. Click here for additional Tips on our Blog!


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Expand Tips from the Experts – Jeff Pfalz

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Jeff Pfalz, Expand Account Executive, jeff.pfalz@expandmedia.com

Hi, my name is Jeff Pfalz and I’m an Expand Account Executive based out of Cincinnati.

One of the most important parts of being a sales person is in-person cold calling. Read my post about the importance of meeting with a company’s decision maker in person and a helpful strategy that I use to be successful with these in-person meetings.

If you have any questions, please feel free to contact me. I can be reached at jeff.pfalz@expandmedia.com or (203) 870-2049.


In Person Cold Calling

A very important selling strategy is in-person cold calling. The goal of the in-person cold call is to meet the decision maker and get him or her interested in what you’re selling, as well as to build a strong customer relationship.

We all know that walking through any door to any business, speaking with the decision maker and selling our services is a goal, but not necessarily reality. After many personal attempts in the art of in-person cold calling, I came up with a strategy that works. Keep in mind that these are the steps that work for me and not an exact solution.

I came up with “RED”: Research, Educate, & Drop-in:

Research: Researching the company confirms that they buy what you sell.
Educate: Study the company on your own. This will provide you with key talking points.
Drop in: and say “Hello”.

Meeting the Gatekeeper/Receptionist
There are several road blocks to in-person cold calling: The one I would like to discuss first is meeting the person who is behind the desk as you walk through the door. This is the person that just “can’t wait” for another sales person in an obnoxious suit to greet them with a cheesy line. Don’t be that person because at the end of the day you have only one shot, which can make or break whether you get the information you need to speak with the decision maker.

When you greet the receptionist, use eye contact and a smile. Be positive and enthusiastic; Your attitude and enthusiasm (along with fresh breath) is contagious! Scan the room to see if you can find something to ask about – pictures, awards, anything interesting. Remember to keep the introduction short and to the point, as that person is usually busy and not in the mood for listening to a long sales pitch.

The most important part of this greeting is having your product brochure and business card to hand out. This will make it easy for the receptionist to determine who you are and who you will need to speak with.

Gather Information
While you’re there, gather as much information as you can, including the name of the receptionist, gatekeepers and decision maker or person who buys what you’re selling. Make sure that you leave your catalog or brochure and your business card so that your information will get back to the purchaser.

Also, on a side note, don’t be discouraged by signs that say NO SOLICITATION. In my experience I have never been asked to leave. At least not yet!

One last thing: Don’t overstay your welcome. You don’t want to be like that family member that does not know when to leave and go home!

Follow Up and Never Give Up
It’s also important to remember to follow up. Once you receive their contact information, make sure to call that evening or the next morning, introduce yourself and do what you’re paid to do: build the relationship and sell.

If you do not receive the information you need, just remember that this is a process. Some of the best clients you will ever have can take several years to buy. That’s why it’s important to have patience and a never-give-up attitude!

Keep in mind:Our greatest weakness lies in giving up. The most certain way to succeed is always try just one more time.” – Thomas Edison

Mention Quality
Don’t forget to mention the quality of your products and services. Below is the link to Expand’s brochure for our full high-quality product line.
Click here for the full Expand Collection Brochure >>   

I hope that you enjoyed my blog post and found it helpful and informative.
Click here for additional Tips on our Blog!  

Happy Selling!


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Expand Tips from the Experts – Alan Conley

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Alan Conley, Expand Account Executive, alan.conley@expandmedai.com

Hi, I’m Alan Conley, an Expand Account Executive. We’re getting to that time of year where the weather can get nasty. At least on the East Coast!

With winter coming, it’s extremely important to have display setups that are weather proof and wind resistant.

Expand has a full product line of outdoor event displays. Read my post about the Expand MediaScreen 2 Outdoor & other outdoor Expand products that hold up to rain, wind and some other nasty weather conditions.


Expand’s Outdoor Products for Unpleasant Weather

What’s great about Expand’s outdoor product line is that our products are resistant to corrosion from rain, UV-radiation and most other unpleasant weather conditions. Expand’s outdoor products can handle almost anything that Mother Nature throws at them.

The Expand MediaScreen 2 Outdoor in particular is great for outdoor campaigns, sporting venues or winter events. It is the world’s first truly portable outdoor retractable, manufactured with the outdoors in mind.

Here are some winter conditions that your display may need to stand up to in the next few months:

1. Wind
The most concerning element to take into consideration when creating outdoor event environments is wind. Make sure you understand what wind range the outdoor product can withstand and make sure the customer knows that if the wind range is exceeding recommendation, they should take the display down. The Expand MediaScreen 2 Outdoor is equipped with support feet and a flexible support pole that guarantees stability and can withstand strong winds up to 22 miles per hour. With the help of a spring-loaded support, the pole is designed to flex in the wind so that the double-sided graphic can be seen in even the windiest conditions.

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Some of Expand’s other outdoor displays can withstand wind speeds up to as much as 50 miles per hour (depending on the product and what weight system you use with the display). Winning the battle against wind comes down to the concept of least resistance and anchoring. It’s critical to use displays that have the least resistance to wind and feature broad bases.

Heavy base plates will keep displays in place and it’s important to have something that will weigh the display down if it’s fighting against strong wind gusts, so that it is less likely to blow over. The Expand Flag Stand XL is very stable even in strong winds and is available either with a weighted base or with water bags. The Expand GrandFabric Outdoor also contains stabilizing options, including plates, water tanks, and ground stakes, that allow it to stand up to harsh winds.

See how the Expand GrandFabric Outdoor stood up to harsh winds at an outdoor motorcycle event.

2. Rain
Some fabrics soak up water more than others, which could make the display material heavy and cause it to sag in the rain. When suggesting a product to your customer for outdoor usage, let them know that light polyester, sheer fabric or vinyl materials will stand up best in the rain. Expand offers many lightweight fabric options for our outdoor products that will not get bogged down in the rain. For example, the Expand PromoFlags are made of carefully selected material to handle long outdoor use in the rain or wind.

3. Snow
Just like with rain, snow can make certain displays too heavy if they are not made of the correct material. It’s important to make sure your customer uses a lightweight material if they are using a display for an outdoor event in the winter.

The Expand MediaScreen 2 Outdoor graphics are printed on PrintMedia 2101 material that can endure wind, rain and snow. This polyester fabric is encapsulated between two vinyl layers that make it curl resistant, flexible, flame resistant, lightweight, scratch and tear resistant, UV resistant, and unaffected by temperature changes. The weighted, support feet mount easily to the base, providing stability on flat surfaces such as snow.

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The Expand MediaScreen 2 Outdoor stays standing in winter weather conditions.

Make sure to take all of these things into consideration when planning an outdoor display. In addition to the way that our products hold up in bad weather, we also provide a safety certificate that is done by an independent company. Elements such as rain and sun should always be considered when helping your customer choose the right outdoor display.


Read more about the Expand MediaScreen 2 Outdoor >>

See all Expand Outdoor Displays >>

I hope that you enjoyed my blog post and found it helpful and informative. Click here for additional Tips on our Blog! And remember, the best thing about winter is that it comes to an end!


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Expand Tips from the Experts – John Blackburn

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John Blackburn, Expand Account Executive, john.blackburn@expandmedia.com

Hi, my name is John Blackburn and I’m an Expand Account Executive for the southern Midwest region of the United States.

Expand has a remarkable and intelligent product line that is designed to be impactful, yet simple and elegant. Value is second to none. In this post, I touch upon the importance of brochures and other hard collateral in a client’s event and how to easily add the means to present them.


The Importance of Using Print Collateral for Trade Shows, Events and Activations

The importance of brochures and flyers at trade shows, events and activations cannot be overlooked, even at this day and age where everything is digital. A brochure is a physical piece of print collateral that is carried by the customer. When a potential client walks away from a presentation, even the savviest digital campaign can fall down the memory hole, while a physical piece of paper is a tactile and visual reminder of what the customer just saw. In addition to that, a flyer can point the way to your social media, website and other digital information that the customer might otherwise forget.

Benefits:
The benefits and impact of these physical tools cannot be overlooked, but in case more evidence is needed, google search for “importance of brochures” or something similar to see why they are so important at trade shows and marketing events.

With that established, how does that relate to what we are doing and this blog? Simple: In presentation environments, this collateral needs to be easily accessed by the customer and attractively placed so that the customer wants to access it. At Expand, our entire focus is on simple function and elegant presentation. Take for instance our Expand BrochurePocket. It’s a multi-functional item that can be used on almost any product in the Expand product line, and pretty much any other product line too!

The thing to remember here is to not overlook this when organizing a trade show or event setup. Considering the relative low cost of a brochure-vehicle as it relates to the overall cost of the presentation, it’s critical to include it. It should be an automatic addition when doing a design or cost preparation for an event similar to including lighting.

Expand has a very targeted range of products to address this need. We have done our best to create maximum value as well! Our Expand BrochureStand is an extremely well-designed literature centerpiece that is simple to operate, can hold a large amount of collateral and is very versatile. Not only can it be an attractive way to hold brochures, it can also be a display on its own with a graphic!

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Our Expand BrochureHolder is an item that started an industry all on its own.  A simple foot, pole, and rollable mesh with provisions to hold standard-sized handouts; it is attractive, functional and budget-friendly. It’s available as a single-width 4 pocket, a double-width 8 pocket and a double-width 2 pocket with a graphic.  This last iteration is often referred to as the “silent salesman” and is ideal for un-manned locations and anywhere where a graphic or branding is desired to bring the client to the brochures.

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The Expand BrochurePocket that I mentioned above is a simple, versatile acrylic applique that can be attached to a myriad of items: On our Expand GrandFabric, so eloquently presented in this blog by Bill Hetzel, the Expand BrochurePocket can attach to either side, and can daisy-chain to as many as six pockets!  Our Expand PodiumCase (see this great entry by Jack Petroski) is also a great place to use this product, freeing up the top counter.  It can also attach by magnet to a thinner substrate on one of our retractable displays or a banner stand.

So don’t forget to add these to your upcoming events or quotes! They add tremendous value and over time can make a positive impact to your bottom line and your customer’s satisfaction! I hope you enjoyed my post and find the information useful.

Click here to see an Expand booth setup with brochure stand >>



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Expand Tips from the Experts – Brad Gende

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Brad Gende, Expand Account Executive, brad.gende@expandmedia.com

Hi, my name is Brad Gende and I’m an Expand Account Executive located in Chicago.

We live in a world where people are constantly communicating with each other and the main driver of this communication is social media.

In today’s environment, it’s important to promote your business on social media, while continuing to communicate through face-to-face meetings. Read my post about how brands effectively market through both social media and experiential marketing.


Marketing Your Business Through Social Media and Experiential Marketing

Over 78% of people in the United States use social media, making it one of the greatest lead sources available. However, face-to-face communication is also extremely important. A recent survey by the Content Marketing Institute shows that 93% of organizations use social media and 81% use in-person events as B2B marketing tactics. Let’s discuss how brands utilize both social media and experiential marketing to effectively market themselves.

Social Media:

The short answer to why organizations and brands use social media as much as possible? Two words: Easy and Inexpensive. It’s as simple as downloading an app on your phone and setting up an account. All you need to use it is a computer or smart phone and a little creativity. Social media is also usually a free tool to use, although there is a recent trend of brands paying to be seen on their consumer’s social media walls.

Here are some benefits of using social media:

  • Communication: It’s extremely valuable for brands to be able to communicate directly with their consumers to generate interest. For example, if I got a tweet on Twitter from the Chicago Cubs (now the 2016 World Series champions), I would be excited that the Cubs personally communicated with me, which would spurn my own interest in going to a game. All this started by a simple tweet of 140 characters or fewer!
  • Sales Promotions: Printed coupons have officially become a thing of the past. The quickest and easiest way that companies let their customers know of products on sale or promotions being run is through social media. Social media is the most powerful sales promotion tool being used today. Are you taking advantage of this tool?
  • E-Communication: Customers prefer things to be easy. And the easiest way for a consumer to purchase a product is on their own computer. E-commerce and social media have always gone hand-in-hand. Consumers are constantly scrolling through their applications and reading through their timelines, which often heavily feature followed, favorited and liked companies they’ve selected to follow in the past.

Ideally, consumers are clicking links that lead them to product pages and online shops. Brands that utilize social media seem to have higher e-commerce sales and more repeat customers.

Experiential (Face-to-Face) Marketing:

Social media is the simplest and fastest way for brands to get eyes onto their products and services. However, don’t forget about trade shows and other events. Face-to-face interaction is critical. A recent survey from the Content Marketing Institute shows that 75% of brands say that in-person events are the most effective B2B tactic for their organization. 1

One of the best ways to have a face-to-face interaction with your customers is to exhibit at a trade show that your customers regularly attend. Statista.com claims that 82% of trade show visitors are directly influenced in making purchasing decisions. 2 There is no better place than a trade show to see, touch and feel new products and services. According to a 2016 Experiential Marketing Content Report by the Event Marketing Institute, 74% of consumers say engaging with branded event marketing experiences makes them more likely to buy the products being promoted. 3

Expand realizes the importance of having a booth that stands out and delivers the “WOW” factor. Our industry leading product, the Expand GrandFabric, employs a “Click, Pull, Zip, Hello!” concept that makes it easy to build branding solutions that are easy to set up, take down, roll away or ship. No tools or hired labor required!

Click-Pull-Zip-Hello_bg

A face-to-face interaction also allows you brands to develop a relationship with their customers. Building strong partnerships with your customers is important regardless of where you are in the industry. It allows your customers to talk to you about their questions, comments or concerns and also gives YOU the chance to ask THEM some open-ended questions to figure out exactly what they need and what they need help with.

Click here to learn more about building strong relationships with your customers >>

I hope you found this information helpful. Using these techniques effectively will allow brands to generate potential new customers on a daily basis and continue to grow their business. For more information, email me at brad.gende@expandmedia.com

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Footnotes

1. B2B Content Marketing. 2016 Benchmarks, Budgets, and Trends—North America. The Content Marketing Institute.
2. U.S. Trade Show Marketing – Statistics & Facts. Statistia.com.
3. Experimental Marketing Content Benchmarketing Report. Event Marketing Institute.



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